What Happens When You Delete Your Account
When you delete your account from our meditation app, the following occurs:
- Permanent Removal: Your account and all associated data will be permanently deleted from our systems
- Unrecoverable Data: Your profile information, settings, and personalized data cannot be recovered after deletion
- Content Removal: All your saved items will be removed, including:
- Favorited meditations
- Downloaded content
- Personal profile information
- Usage history and progress tracking
- Custom settings and preferences
- Subscription Status: Any active subscription will be canceled automatically
When To Consider Account Deletion
You might consider deleting your account if:
- You no longer use our services and wish to remove your data
- You're concerned about your privacy and want to remove your digital footprint
- You've created a duplicate account and wish to consolidate to a single account
- You're experiencing technical issues that cannot be resolved through other means
However, before deleting your account, consider:
- Temporary Break: If you just need a break, you can log out instead of deleting your account
- Data Export: Export any data you might want to keep before proceeding with deletion
- Subscription Value: If you have a paid subscription, remember you'll lose access to premium content
How To Delete Your Account
Method 1: Through the Mobile App
- Open the App: Launch the meditation app on your device
- Navigate to Settings: Tap on the profile icon to access your settings
- Access Account Settings: Tap on "Account Settings" in the Inner Settings section
- Find Delete Option: Scroll down and tap on "Delete Account"
- Confirmation: Read the warning message carefully
- Proceed: Tap "I understand, proceed to deletion"
- Verify Identity: Enter your account password when prompted
- Final Confirmation: Tap "Delete my account permanently"
Method 2: Contact Support
If you're unable to access your account or experiencing issues with the in-app deletion process:
- Contact Our Support Team: Email us at support@spiritguide.xyz.
- Provide Information: Include your registered email address and the reason for account deletion
- Verification: We may ask you to verify your identity to protect your account security
- Confirmation: You'll receive confirmation once your account has been deleted
Important Considerations Before Deletion
- No Refunds: Account deletion does not entitle you to refunds for any unused subscription periods
- Third-Party Content: Content you've shared with other users or platforms may remain visible
- Recovery Period: There is no recovery period once deletion is confirmed - the action is immediate and permanent
- Downloaded Content: Any meditation content downloaded to your device should be removed manually
- Legal Obligations: Certain information may be retained for legal compliance purposes
Privacy Commitment
We respect your right to data privacy. When you delete your account, we ensure your personal information is removed from our active databases. Some information may be retained in our backup systems for a limited time, but this is not used for any purpose and is eventually deleted according to our data retention policies.
For more information about how we handle your data, please refer to our Privacy Policy.
Need Help?
If you have any questions about account deletion or need assistance, please contact our support team at support@spiritguide.xyz. We're here to help you through this process.